Studies and reports

IMA® (Institute of Management Accountants) and the Deloitte Center for ControllershipTM today announced the release of a report revealing that many controllers feel “boxed” into the traditional role of their title, performing operational analysis and budgeting, while few have the opportunity to move into seats at the executive table.  

HireRight, a leading provider of global candidate due diligence services, has announced findings from its 2018 EMEA Employment Screening Benchmark Report. Finding, retaining and developing talent has been earmarked as a key challenge this year for more than half (52%) of EMEA businesses, according to the latest annual EMEA employment screening benchmark report from HireRight.

Eighty one percent of customer experience (CX) leaders report they will compete mostly or entirely on CX, but less than half have established the rationale for why CX drives business outcomes, according to Gartner, Inc. The goal of CX is to meet and exceed customer expectations, but while 48 percent say their CX efforts exceed management’s expectations, just 22 percent of CX leaders report their CX efforts exceed customers’ expectations.

The United Arab Emirates (UAE) is in the top quartile globally when it comes to well-being, according to a new report by The Boston Consulting Group (BCG), Striking a Balance Between Well-Being and Growth: The 2018 Sustainable Economic Development Assessment, which is being released today. The UAE outperforms other GCC countries, as well as the rest of the world, in several dimensions including infrastructure and governance, but is losing ground in education.

In today’s hyper competitive market, companies have to find ways to differentiate themselves to become an employer of choice and ensure not only talent attraction, but also retention.