Azizi Developments, one of the leading private developers in the UAE, strengthened its Customer Relationship Management Department with the appointment of a new Director, mandated to enhance satisfaction and loyalty by leveraging her expertise in customer service management.
Tamaryn Watson brings with her an extensive background in real estate, customer service and sales with an international career spanning over two decades, 15 years of which were in the UAE. Having served as a Senior Director at a leading developer in Dubai for 11 years, where she was responsible for overseeing the Customer Service department, Ms. Watson now works to improve the overall customer experience at Azizi by streamlining and overhauling processes, working closely with Sales and Marketing to implement owner programmes that result in increased retention and customer satisfaction.
Commenting on the appointment, Sandeep Pathania, Director of Human Rasources, said: “Appointing an industry expert of the highest calibre in customer care adds tremendous value to our organisation. We are committed to promoting international best practices in customer relation, retention, and satisfaction, effectively advancing our customer centric mindset. Ms. Watson will ensure that our customers’ best interests are at the heart of all that we do. We are delighted to have her on board and look forward to her valuable insights and guidance.”
Ms. Watson has previously served as Director of Client Services at a leading developer, where she was responsible for creating and overseeing sustainable customer service growth strategies. A RERA-certified broker and real estate consultant, she also holds an MSc. Degree in Computer Science from Damelin College, as well as a Human Resource Certificate from Emirates Academy of Hospitality Management.
Source: Cicero and Bernay