• CX disconnect in an ‘experience economy’ is putting businesses at risk

    Dimension Data, the USD 8 billion global technology integrator and managed services provider for hybrid IT, today revealed the findings of its annual CX Benchmarking Report. It urges organisations to address a “customer experience disconnect” that could lose them business or even jeopardise their chances of survival in competitive markets where consumer loyalty can no longer be taken for granted.

  • Cyprus year-on-year visitor arrivals up 7.8% in 2018

    The idyllic Mediterranean island of Cyprus continues to experience tourism arrival growth, with 2018 results showing a year-on-year visitor increase of 7.8 per cent compared to the previous year.

  • Debate about auditor scepticism must address public concerns, says ICAEW

    Debate about auditor scepticism needs to be more substantial and constructive, according to ICAEW’s latest report Scepticism: The Practitioners’ Take. The report captures fresh insights from auditors, and those who train and regulate them. It highlights what auditors are doing and recognises that they have lessons to learn, but also says that it is unhelpful to use ‘lack of auditor scepticism’ as a catch-all explanation for anything that goes wrong on audits.

  • Dimension Data Launches Annual ‘Tech Trends’ Forecast for 2019

    Dimension Data, the USD 8 billion global technology integrator and managed services provider, today launched its Tech Trends 2019 report developed by its team of technology experts. It identifies fundamental industry trends that will come to define the business technology landscape in 2019 across customer experience, cybersecurity, digital business, digital infrastructure, digital workplace, technology futures, and services. In the report, Group CTO Ettienne Reinecke claims that 2019 will finally see digital transformation become a reality and predicts a spate of industry-wide disruption as innovative companies see long-term projects bear fruit.

  • Dubai CommerCity launches regional e-commerce landscape report

    Dubai CommerCity, the joint project between the Dubai Airport Freezone Authority (DAFZA) and wasl Asset Management Group, announced the launch of the ‘MENASA e-commerce landscape report (B2C Products Edition). The report assists global companies and startups in evaluating the opportunities within the regional e-commerce market and highlights the high growth in the MENASA region.  

  • Dubai Customs tops Happiness Meter 2018 with 98%

    Dubai Customs hit a new record on Smart Dubai Office’s Happiness Meter scoring 97.49%. This is the highest percentage reached by a government department since the launch of the happiness meter, and is above the 95% bar, which is the targeted percentage for client happiness in Dubai by the year 2020.

  • Dubai Industrial Park Launches Report Exploring Global Food Trends up to 2030

    Dubai Industrial Park (DI), one of the largest industrial hubs in Dubai and a member of TECOM Group, has launched a report titled ‘Global Food Trends to 2030: With a Closer Look at the GCC’ in collaboration with The Economist Intelligence Unit. The report, which DI commissioned in an effort to expand the body of knowledge around the food manufacturing industry in the region, was launched at a special event on the sidelines of Gulfood 2019 in the presence of Her Excellency Mariam Al Mehairi, UAE Minister of State for Food Security.

  • Dubai non-oil private sector growth slows in December

    Key findings:

    December Economy Tracker rounds off softest quarter since Q1 2016

    All three key sectors record slower expansions in December

    Weak inflationary pressures at end of 2018

  • Dubai Property Market - Is it Oversupplied?

    With the launch of new developments and talk of oversupply in the Dubai property market, Lewis Allsopp, CEO of Allsopp & Allsopp has released quotes with a differing view.

  • Dubai’s free zones to evolve in response to global digital trends, says JLL

    Dubai’s real estate sector is responding to global  trends by moving away from the traditional model of free zones, and encouraging greater diversity through new digital clusters, reveals JLL’s new report, launched at Cityscape 2018.

  • Earnings Watch: Strong US results expected for Q3

    Q3 earnings season shifts a gear higher this week with a slew of releases from major corporations. US numbers are expected to be strong but this is a party that won't last forever given the wide array of headwinds waiting on the horizon.

  • Easing of tensions bearish - Century Financial Weekly Market Report


    JPY to lose safe haven demand

    Improved market and investor optimism backed by positive Sino-U.S trade suggestions saw global equities rally and safe haven currencies, like the yen, edge lower on suggestions that the U.S is considering reducing some tariffs on China during the negotiations as a way of getting more in return. USD was poised for its first weekly gain in four weeks as there were reports overnight suggesting that Treasury Secretary Steven Mnuchin was in favor to ease China tariffs. Even though the U.S Treasury denied the reports, the fact that the idea was floated has many believing that the Trump administration is keen for trade solution sooner rather than later to aid financial markets

  • Eaton – 2019 channel predictions

    Karim Refas – Regional Channel Manager -Eaton Middle East

    #1 – Staying focused

    “One key challenge for channel partners in 2019 will be maintaining their focus on organisational goals without being distracted by major macro-economic trends or events, such as tariffs, political instability and oil prices. This is especially important as uncertainty and a lack of vision are quick routes to immobilising an organisation. In a year when many companies are hoping to do business early given a potentially tough second half to the year once the UK has left the EU, those paralysed by doubt will struggle.

  • Economic reforms set to positively impact Abu Dhabi’s real estate market in the longer term, says JLL

    Although performance across Abu Dhabi’s real estate market remained relatively subdued over the last quarter, the launch of the first phase of the ‘Tomorrow 2021’ initiative paves the way for a more positive investment environment in the longer term, according to JLL’s Q3 market report. 

  • EMEA Businesses Prioritise Finding and Keeping Talent in 2018, HireRight Research Reveals

    HireRight, a leading provider of global candidate due diligence services, has announced findings from its 2018 EMEA Employment Screening Benchmark Report. Finding, retaining and developing talent has been earmarked as a key challenge this year for more than half (52%) of EMEA businesses, according to the latest annual EMEA employment screening benchmark report from HireRight.

  • Emerging or sub-merging markets

    It’s been a tough year for emerging-market (EM) investors, who have suffered poor returns on headwinds from the Federal Reserve’s tightening of monetary policy and as the rising global uncertainty from the US-China showdown on trade takes global prisoners.

  • Emirates NBD Dubai Economy Tracker™

    Non-oil private sector growth in Dubai eased in December. Although total activity continued to rise at a strong overall pace, new business increased at the second-slowest rate in over two years and employment remained broadly unchanged. Inflationary pressures remained weak as input costs rose modestly and firms continued to cut their charges.

  • Emirates NBD Purchasing Managers’ Index® (PMI®) for Egypt

    Egypt’s non-oil private sector economy saw only a fractional worsening of operating conditions in December, as new orders dropped at the softest pace in four months. Purchasing activity grew at the fastest rate since May, while employment continued to fall. Input cost inflation eased even further, setting a new record low across the survey history.

  • Emirates NBD Purchasing Managers’ Index® (PMI®) for the KSA

    Business conditions across Saudi Arabia’s non-oil private sector showed a further improvement in December, with companies reporting sustained growth in output on the back of rising demand for goods and services. However, expansion was slightly slower than in November and firms showed greater caution towards taking on additional staff. Average prices charged were meanwhile reduced for the fifth time in the past six months amid reports of strong competition and muted cost inflationary pressures. Encouragingly, business confidence towards the outlook reached a five-year high.

  • Emirates NBD Purchasing Managers’ Index® (PMI®) for the UAE

    The end of 2018 saw a moderation in growth across the UAE’s non-oil private sector, with slower increases in output and new orders recorded. Evidence from the survey suggested that where sales were secured, this was often due to price discounting as output prices fell for the third month running. This was consistent with a general lack of input cost pressure in the non-oil private sector.