Dubai Land Department (DLD) has recently been awarded two ISO certificates for its Quality Management System (9001: 2015) and Environmental Management System (14001: 2015).

Mohammed Sultan Thani, Supervisor of the Services Monitoring Department at Dubai Land Department, commented: "DLD is pleased to have received these ISO certificates, which reflect our eagerness to adopt best practices and international standards in our integrated performance management and development system. The two certificates have been awarded in recognition of the efforts made across our various departments and teams to achieve the highest quality in our performance, customer service and development of internal systems. DLD has also been recognised for its commitment to protecting the environment through a variety of initiatives and to ensuring that best practices are applied to preserve resources and reduce waste.”

The two certificates were received by H.E. Sultan Butti bin Mejren, Director General of DLD; Mohammed Sultan Thani, Supervisor of the Services Monitoring Department at DLD; Amani Dablan, Director of the Services Monitoring Department at DLD; from Thalai Malai Rajan Palanichamy, Certification and Business Enhancement Manager at SGS.

This recognition reinforces DLD’s dedication to achieving world-class standards, promoting excellence and innovation initiatives, and fulfilling its vision for Dubai to become "the world's premier destination for innovation, trust and happiness.”

 

About Dubai Land Department:

Dubai Land Department (DLD) was found in May 1960 to establish the most prominent real estate sector in the Middle East and in the world.

DLD provides outstanding services to all its customers whilst developing the necessary legislation to propel the real estate sector in Dubai, organizing and promoting real estate investment, and spreading industry knowledge. DLD seeks regional and worldwide innovation in real estate with the aid of its active organizations that include: Real Estate Regulatory Agency, the regulatory arm, Real Estate Investment Management & Promotion Center, the investment arm, Dubai Real Estate Institute, the educational arm, and Rental Dispute Center, the judicial arm.

Unified Toll Free Number:

In order for Dubai Land Department to provide the best possible service in a rapid manner and to ensure the comfort and happiness of our customers, it has activated a new toll-free call centre number [8004488]. This can be used for all Dubai Land Department and Rental Disputes Center enquiries.

 

Source: Dubai Land Department