Saturday, 04 May 2019 06:34

In retail, trust is everything

While e-commerce is set to double in the next three years, some consumers are still wary of spending online. Rahul Duragkar, Managing Director of UAE-based online retailer Shopinc, enumerates 3 ways that online retailers can build – and keep – consumer trust

 

In business as in love, trust is everything. With consumers anticipating online companies to provide quality products beyond advertised timeframes, there is a greater need for quality products and discounts, which are applicable all year round to foster good and long consumer relationships. In a scenario where consumers are increasingly purchasing online, thanks to convenience, 24/7 storefronts and a wider product selection, trust assumes more importance than ever. In this current set of things, Shopinc.com has emerged as a key online player in the UAE market that believes in fostering long term relationship with consumers by offering quality products and discounts, which are applicable all year round.

Published in Opinion Pieces