Seasoned hotelier Chris Franzen has been appointed as General Manager of the Waldorf Astorial Lusail, Doha.
A highly qualified hospitality professional, Chris has more than 30 years of experience in the industry, with an accomplished track record. He has extensive international expertise in leadership and management, spanning over five continents, ranging from luxury and upscale properties to select service operations in urban as well as resort environments.
Before exploring the leadership side of the industry, Chris began his career as a professionally trained chef and sommelier. He spent years in different operational departments across many properties, perfecting his multifaceted knowledge and talent. He then used his experience and passion to expand his role as General Manager.
After over 20 years in the GCC region across Dubai, Muscat, and Doha, where he served as Area Vice President, Chris was then appointed for an exciting position as Area Vice President in India. On the completion of this assignment, he returned to Doha to launch a boutique luxury hospitality consulting firm, followed by his new and exciting appointment as General Manager of Waldorf Astoria Lusail, Doha.
Chris is passionate about delivering above-and-beyond moments for guests and colleagues in a luxury environment and believes first and foremost in service excellence as the key to success. A spirited and inspirational team leader, Chris strives to bring out the best in his team.
Commenting on his recent appointment, Chris said: “After 30 years of exploring the globe, I am thrilled to be back in Doha, which has always been like a second home to me. I am delighted to be taking on the role of General Manager for this iconic property and look forward to working with my talented, dynamic and passionate team to create unforgettable experiences for our guests through Waldorf Astoria’s globally recognised, sincerely elegant service.”
Waldorf Astoria Lusail, Doha is the ultimate luxury beachfront property featuring 429 spacious rooms with private balconies and residences overlooking the Arabian Gulf, as well as villas with a private jacuzzi. The resort that will also be home to world-class dining venues brought from different parts of the globe,staying true to Waldorf Astoria’s legacy of culinary expertise. A complete leisure experience, the resort features a long strip of private beach for guests to unwind as well as three luxurious pools for basking in the sun, while young guests can revel in the endless fun awaiting them in the waterslides, outdoor adventure trails playground, and immersive Kids Club, and adrenanline-seekers will be challenged by the waves at the Aloha Surf Club.
Chris grew up in the Swiss alpine village of Zermatt at the foot of mount Matterhorn. Growing up in a family hotel, he was always destined to be in the hospitality business. Chris then ventured abroad to complete his university education in Australia (Australian International Hotel School, Canberra) and the USA (Cornell University, Ithaca).
Source: The Qode